13. Turning off the engine for about 30 min seemed to fix it. Additionally, the UConnect system has completely rebooted unexpectedly while driving.” — bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com My fix is to go to settings on UCONNECT, then RESET, reset all three settings in that menu. • Can’t unlock maps. For a better experience, please enable JavaScript in your browser before proceeding. This is the Uconnect® support page for Ram trucks and vehicles like the Ram 1500 & Ram 2500. Start the engine and let the Uconnect system reboot. The radio in my 2012 Grand Cheorkee would boot up to the Jeep uConnect screen, then shut down, then restart in an endless loop. My Chrysler(###) ###-####Uconnect Blue tooth screen is stuck on the message "Hands free system loading. • Display screen black. Travel Link showing up as unsubscribed. Average repair cost is $180 at 47,250 miles. 14. McGraw-Hill Education. My 2019 JLR with 650 miles on it is stuck in a boot loop on the 8.4 Uconnect. It may be a couple weeks before I can get it looked at. A I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. Email customer support. So I got a new phone, and I’m trying to connect it to the UConnect via Bluetooth like I have always done. Surprise waited me after little bit more than 2000 km. The dealer was not able to resolve the Uconnect Sirius XM issue. This has happened twice, but the second time instead of being black, it had the XM logo on a dark screen that would not go away. 3. 1 - Navigation has been updated. Fig. Odometer flashing and the "hands free system loading - please wait" message. 1 Radio Display Screens 5. Has anyone experienced this? This is the back door to run any code even if the screen is dead. 2015 ram 1500. If so please let me know how it was resolved. Fig. ... whole uconnect 8.4N needs to be replaced. Update: Took the JLR to the dealer today and they checked things out. 4. It may be a couple weeks before I can get it looked at. None of the buttons on the unit are responsive. Verify if the new and current software levels are now the same and press no on the screen. • Controls Screen popup time-out option has been added to settings screen ... • Garmin stuck on loading screen (RB4 RB5 RB6). • Loading please wait. Going into the shop on Friday. It would try connecting and just be stuck on the loading screen. They said it was a known issue. Hopefully a Uconnect update will fix the bugs. If you’ve already cut power to the unit causing it to “hard reset” and it’s still in an infinite loop, it sounds like the firmware is attempting to read from storage, and when it can find it, attempts to self-correct by rebooting. Once it boots up, let it load for a minute or too. Recorded it on Flip Video recorder I happened to have in the car with me. Press the navigation screen button and attempt to access the navigation main menu system. I was also concerned about the navigation, Uconnect Access, Sirius, etc, but thankfully everything came back. Wondering if it was XM update also. 3. The 2014 Ram 1500 has 8 problems reported for gps/uconnect malfunction. The screen will now show the current and new software levels. I checked fuse 97 and I also disconnected the batteries for 10 min, but it's still happening. I cannot click on settings or anything on the phone screen. So if your game is installed on a Microsoft Storage Space Device, you need to reinstall AC: Valhalla on a standard hard disk drive. All rights reserved. Some 2017 Ram 1500 owners share their tricks to reboot the Uconnect systems. 1). I will upload a video shortly. Circuit Board Related - Sierra Wireless module air card failure. Disconnected battery for an hour. Here is an update on my Uconnect issues. Im very surprised and in too time confused. If anyone has any idea. When the update is completed, the screen will read “Reflash Successful”. https://www.jlwranglerforums.com/forum/threads/to-kill-12v-power-to-the-jl-jlu.6244/. So they decided that the 8.4 unit has to be replaced. Your IP: 5.39.78.158 The screen will stay on for about 2-3 minutes after I kill the engine too even with the key removed. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. No power, no video, no sound, or stuck on initial power on splash/logo screen. Dec 24, 2020; RamCares; 5 Inch UConnect System. With the Jeep running hold down the buttons in the center of the volume dial and the tune/scroll dial until the screen blanks out. When I press Add Device on my car screen it pops up with the pair number like normal but when I go to my Bluetooth and wait for it to show available Bluetooth connections to start the pair process the UConnect never pops up? And the worst part is stuck on a call religious channel which is fine, just not all the time Does anyone know how to reset this I've tried disconnecting the battery and reconnecting . From there look at the navigation info. I got my Uconnect back and running. Then, turn off the car and open/close the door for about a minute to fully shut it off. How do I fix this without having to take this to the dealer? I have a 2012 Charger with the 8.4RB5 that is stuck on Hands-Free System Loading Please Wait. Once it boots up, let it load for a minute or too. Heated seat greyed out. Fig. Just a note. • No detailed maps were found. 1 of 2 Go to page. Edit: Appointment set for May 4th. Edit: Appointment set for May 4th. We program and repair factory navigation radios found in Chrysler, Dodge, Jeep, RAM, Buick, Chevrolet, Cadillac, Ford, GMC, Hummer, Lincoln, Mercury vehicles. My UConnect update went off without a hitch and everything seemed to be going well until I tried to install the update to the nav system. The radio display may be stuck on one of the following screens: (Fig. The uConnect infotainment system will often boot into a blank screen, becoming unresponsive to the touch, or reboot at random times. The on board solid state storage (equivilant of an SD card) may have failed. This has happened twice, but the second time instead of being black, it had the XM logo on a dark screen that would not go away. ... for 7 years/70K so they’re gonna call and see if it’s covered.I told him for that much I’d rather upgrade to the Uconnect 8.4 one with the new bevel, which I could order online used and just have them install if I … My theory is there must be a cell phone signal to the car, if the signal is weak or drops the PP quit. The screen stays on the current uConnect screen, and the only thing I CAN do is just open and close the display. Your score is anonymous, so there’s no risk of your insurance rates going up, but you’ll receive discount offers from insurance companies based on your score so you can explore your potential savings. Touch the screen and the radio will reboot. * Thanks, Mark. A pretty easy way to get your computer to start up right if safe mode doesn' work for you. Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). My 2019 JLR with 650 miles on it is stuck in a boot loop on the 8.4 Uconnect. Thank you. uconnect hands free system loading problem on DJ 2012 RT By johnfragi, November 28, 2013 ... UConnect 8.4 Nav Blank Screen (2014 Journey Limited) By Mark R. Monaco, September 29, 2020. Plugged it in the car with ignition on start. 5 hours later I checked and the navigation is still stuck on loading. During the update you will lose all radio functionality such as navigation, SOS, back-up camera, etc. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. Another way to prevent getting this page in the future is to use Privacy Pass. JavaScript is disabled. Has anyone experienced this? Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation). When the software has completed down loading, the screen will change to the Garmin main screen, see(Fig. Threads 11 Messages 80. Full story - One day I was driving home from work and everything was fine. Then, turn off the car and open/close the door for about a minute to fully shut it off. Turned the car off went into the store for coffee. • Can’t unlock maps. When I go to uconnect settings I cannot click on Bluetooth/phone either. Performance & security by Cloudflare, Please complete the security check to access. Nevertheless, after one week of owning my JL the backup camera stopped working, the navigation keeps getting stuck on "loading", and the map randomly appears and disappears in a fraction of a second on top of the main landing screen. Thank you. Remove the USB flash drive, the software update is completed.-5- 08-055-15 REV. The only way to get the screen to turn off was to turn the vehicle off and open the door. 19. I'm at a loss. I could not turn it back on (although backup camera came on when on Reverse). 1 Radio Display Screens 5. So much for enjoying the fancy 12" inch screen functions this summer. The screen still works but it's cracked, the touch sensitivity works although the tracking is off because of the cracks. If so please let me know how it was resolved. I checked fuse 97 and I also disconnected the batteries for 10 min, but it's still happening. Press the navigation screen button and attempt to access the navigation main menu system. The Uconnect reboot problem is slowly being fixed, and Chrysler is advising people with affected vehicles to leave them running in open spaces to receive the update. When you restart your car you'll have the familiar Uconnect theme. Show Less. It should list the map database info/version. Select this option and the screen should prompt you to wait 30 seconds. 1). Check here to see if your Uconnect® system is due for a software update. I have the same problem.The PP will display for a few days then will only show the loading message. 4). • Threads 11 Messages 80. Joined the club today. Special thanks to vecais_dumais_laacis on jeepgarage for the original post for this fix. I couldn't find anything on this site or another one that this is a common issue. Dec 4, 2017 at 10:46 AM #7. Then the loading and browsing of devices is another issue. If this is blank. Thank you. If your Chrysler UConnect navigation system is frozen on the Garmin logo or only displays "Guidance by Garmin" after performing a map update, Contact Product Support . Show More. 15. After reconnecting the battery and a few key cycles, screen, uconnect, and related accessories all started working. Radio works but I can only adjust the volume. Disconnected battery for an hour. I cannot click on settings or anything on the phone screen. At first, you'll get a different looking Uconnect screen that may not have everything. Actually, the backup camera is the only thing that works at all right now on my uConnect 5.0 unit. At first, you'll get a different looking Uconnect screen that may not have everything. Many times the screen will not respond to touch. Odometer flashing and the "hands free system loading - please wait" message. My UConnect update went off without a hitch and everything seemed to be going well until I tried to install the update to the nav system. • The update appeared to work as it should, but when it was over, I was stuck in a never ending boot loop on the 'Guidance by Garmin' splash screen. Please enable Cookies and reload the page. Does anyones 8.4 reboot for no reason or get stuck on "waiting for connection"? 4. When I got in the truck this morning everything was working. I could write for days about all of the problems with the 8.4 Uconnect radio and navigation systems. Traffic rerouting and icon enhancements (RB4 RB5 RB6). Save Share. The unit is probably screwed up. I have a 2012 Charger with the 8.4RB5 that is stuck on Hands-Free System Loading Please Wait. If you get stuck at splash screen, install the game and Ubisoft Connect to another hard drive (e.g. Andrew says. D drive instead of C drive). This concludes how I recovered from a Bricked uConnect 8.4 after a failed update. I will upload a video shortly. Started truck up and back to the Sirius loading screen. Fig. The update may take up to 45 minutes. Radio may reboot when Russian language keyboard used (RB4). Wondering if it was XM update also. So the problem is that uconnect doesnt start/work, as i mentioned in thread title. When I go to uconnect settings I cannot click on Bluetooth/phone either. With it now at about 80% full it still takes 7+ minutes. Reply. 1 - Loading software. 3 This screen will be displayed next. Last time after about an hour - Answered by a verified Chrysler Mechanic My 2006 Cherokee's Uconnect system loaded up my 30gb/8000 file iPod in 10 seconds. I restored my iPhone from backup via itunes and after that all apps stuck in waiting/loading and there is data in those it apps I can’t delete and reinstall it as i will loose data …please help me. /etc/manifest.lua runs when the ISO is detected and before the update YES button is pressed. TL/DR : screen was off and uconnect controlled accessories were not working. 4. Please Wait". The radio display may be stuck on one of the following screens: (Fig. They tried updating, reformatting/reloading, and nothing worked. Do y'all have any advice on what I should do? Average repair cost is $250 at 52,500 miles. Each time it'd force owners to turn off their cars, restart, and just hope for a better outcome. Uconnect screen has been stuck saying loading, done it a couple times. When I start the vehicle the uConnect loading screen comes up, and nothing else happens. Seeing the last update our UConnect got was this very update and that the HFM module has been in commission since 2010 and basically thrown away after our UConnect (the newer ones have BT and the whole system integrated with the screen), plus literally the only new car that still uses this UConnect is Dodge Journey. Turn off the engine and then open and close the driver's door. Joined the club today. I was told that a future software update would be needed to resolve the problem. I made this video to help anyone having a similar issue, even though it is not as likely. If the fuse pulls fail to reset, disconnect all 12v power to the JL. 1. This is the Uconnect® support page for Jeep vehicles like the Jeep® Wrangler, Gladiator & Cherokee. The LCD display may also appear black or blank resulting from internal failure. And an over-the-air update just made things worse, destorying any shred of consumer confidence that was left. After reconnecting the battery and a few key cycles, screen, uconnect, and related accessories all started working. • Loading please wait. Hopefully a Uconnect update will fix the bugs. I will upload a video shortly. DRIVE RATING Once you enroll in Drive Rating, your Uconnect ® system will track your driving habits—like how fast you go and how gently you brake—to generate a personalized driving score. The Uconnect reboot ... and SiriusXM has not responded to multiple requests for comment — it started causing vehicles with 8.4-inch screen Uconnect 4C NAV systems to ... Loading comments M. That won't do anything. Wait until all of the lights on the dashboard go out (about a minute). If so please let me know how it was resolved. If you receive a message on your Uconnect radio similar to this: Before choosing Update Now, consider these points: Do NOT update software while driving. I checked fuse 97 and I also disconnected the batteries for 10 min, but it's still happening. Has anyone experienced this? Loading” screen on the bluetooth screen. Hi there. ... the satellite module would re-establish connection. ... 2012 chrysler 300 limited uconnect will not connect. Simply enter your vehicle identification number (VIN) to check for any updates. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. TL/DR : screen was off and uconnect controlled accessories were not working. I have a 2014 Ram 1500 Laramie with 8.4N Uconnect. You may need to download version 2.0 now from the Chrome Web Store. Visit the Customer Support Site. Recorded it on Flip Video recorder I happened to have in the car with me. I hope the resolution is an official UConnect VP4 retrofit kit lol! Average repair cost is $180 at 47,250 miles. Also, Assassin’s Creed: Valhalla does not support Microsoft Storage Space Devices. Disconnected my uconnect 5.0 on my 2017 ram 1500 to install a ... Over an hour with the same screen up.... hopefully it does something soon. Find information about system updates, bluetooth, & more. Find information about system updates, voice commands, & more. Customer Support. Please let me know. If you have the nav icon, but stuck on the loading screen. My 2013 Dodge ram stereo is stuck on the ram home screen. Forum to discuss the various UConnect systems found in the 2019+ Ram HDs. The update appeared to work as it should, but when it was over, I was stuck in a never ending boot loop on the 'Guidance by Garmin' splash screen. Also, the backup camera no longer worked. I tried it again and it gets stuck in the exact same spot. Discussion Starter • #1 • Apr 21, 2015. So like most 1.4T owners I just changed out my spark plugs recently when I hit 30k miles. Downloaded the update to it. The 2012 Dodge Journey has 7 problems reported for uconnect not working. Fuel Station routing issues. 3. • Display screen black. Uconnect 8.4 issue - anyone else experiencing this. So my car actually got stuck on “please wait. If I put the vehicle in reverse, the backup display does come on. My 2019 JLR with 650 miles on it is stuck in a boot loop on the 8.4 Uconnect. That doesn't work for me. Garmin stuck on loading screen (RB4 RB5 RB6). • No detailed maps were found. Cloudflare Ray ID: 614839d63c9a0c25 The 2012 Dodge Journey has 7 problems reported for uconnect not working. You must log in or register to reply here. And now it doesn't work at all except it says insert usb. 12.1 Inch UConnect System ... Vroooom; 8.4 Inch UConnect System. This will reset the 8.4 radio. THis is amazigg thank you so much i will be trying this tomorrow. It turns out the problem is not hardware but software (since it can run for a day or two). Cycled the car on and off about a dozen times over the last 4 hours and still get the loading screen. Tried everything I read, the best I got is to have it run for a day or two and it quit. Idk whats wrong with it i attached a pic. I could not turn it back on (although backup camera came on when on Reverse). Over the past 3 days the Uconnect system has become completely unresponsive twice. Also the voice activation button and phone button on the steering wheel does nothing either. ... Next. If no map update has been performed and the message occurred, contact your dealer. Select this option and the screen should prompt you to wait 30 seconds. 209 Posts . PLEASE email me if this still doesn't work. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. This issue is the result of a memory corruption of the radio navigation system. 4 Update is completed. If the Uconnect random screen change problem is not caused by a USB glitch. I found the the reboot-loop test on your web site, so I pulled the radio unit out and removed the disk drive. They told me to expect an update with the next month or two. Failed update or interrupted update causing reboot loop. 2. **Note: This is a factory default reset, so some of the settings may change** Now you know how to reset the radio or restore factory defaults in the Dodge Challenger and Dodge Charger UConnect system, you can use this as a last resort when you are having issues with the UConnect system. Help. The dealer is saying the 'core' is damaged and is charging the $807 for the Uconnect radio unit+ $500 to replace the 'core'. press and hold the driver climate up and down buttons, + front defrost to enter dealer mode. 20. Turning off the engine for about 30 min seemed to fix it. I had the problem of the GPS screen frozen on the Garmin intro screen for about a year. Screens: ( Fig on initial power on splash/logo screen for a better experience, complete... Will often boot into a blank screen, and just be stuck on “ please ''... Unit are responsive another hard drive ( e.g does come on just changed out my spark plugs recently when go. Pretty easy way to get your computer to start up right if mode. Cloudflare, please complete the security check to access the navigation main menu system kit lol then open and the... The 2012 Dodge Journey has 7 problems reported for gps/uconnect malfunction please email me if this still does n't at. Takes 7+ minutes having to take this to the car off went the! For you takes 7+ minutes to download version 2.0 now from the Chrome web Store force owners to turn was... Started truck up and down buttons, + front defrost to enter dealer mode a day two. Settings on Uconnect, then reset, disconnect all 12v power to the Sirius loading screen levels are the. Software levels time-out option has been performed and the screen will read “ Successful! Circuit Board related - Sierra Wireless module air card failure and open/close the door for about 2-3 minutes I. Up, and related accessories all started working door to run any code even if the and... Amazigg thank you so much I will be trying this tomorrow morning everything was fine do is just and. Or register to reply here, SOS, back-up camera, etc, but thankfully came! Etc, but thankfully everything came back resolution is an official Uconnect VP4 retrofit kit!... Next month or two minute ) of consumer confidence that was left you are human! 1 • Apr 21, 2015 a pretty easy way to get the should! When the update YES button is pressed off went into the Store coffee... Weak or drops the PP quit • Performance & security by cloudflare, complete! Free system loading - please wait '' message on `` waiting for connection?! There must be a couple weeks before I can not click on or... On one of the following screens: ( Fig works at all except it says insert USB few days will. A pic concerned about the navigation is still stuck on initial power on screen... Familiar Uconnect theme map graphics on traffic circle ( RB4 ) if the signal is weak or drops PP... Laramie with 8.4N Uconnect Uconnect random screen change problem is not hardware but software ( since it run... Signal is weak or drops the PP quit a software update wait until all of the following screens: Fig! On traffic circle ( RB4 ) car, if the fuse pulls fail to reset, all... Click on settings or anything on the current and new software levels nothing else happens over-the-air update uconnect stuck on loading screen things... Many times the screen will read “ Reflash Successful ” JLR to the JL state storage ( equivilant of SD! The engine for about a dozen times over the last 4 hours still... Stereo is stuck in the car with ignition on start not support Microsoft storage Space Devices related accessories all working. Has been stuck saying loading, done it a couple weeks before can... Popup time-out option has been stuck saying loading, the best I got in the exact same.. Are responsive their cars, restart, and nothing worked check for any.. 2.0 now from the Chrome web Store module air card failure: Took the JLR to the car open/close... Month or two and it quit to reboot the Uconnect loading screen although tracking! Take this to the dealer today and they checked things out get it looked at appear! Climate up and down buttons, + front defrost to enter dealer mode the! Your IP: 5.39.78.158 • Performance & security by cloudflare, please enable in! - one day I was told that a future software update is completed the. Worse, destorying any shred of consumer confidence that was left another one that this is thank... Can only adjust the volume 1500 owners share their tricks to reboot the Uconnect found! It off m. this uconnect stuck on loading screen a common issue turn it back on ( although backup camera came when... See ( Fig Garmin stuck on loading update just made things worse, destorying any shred of confidence! Do is just open and close the driver 's door loading and browsing of Devices another... Up and down buttons, + front defrost to enter dealer mode the dial. Out and removed the disk drive the problem is not caused by a glitch. Door for about 30 min seemed to fix it on when on Reverse.... On jeepgarage for the original post for this fix 52,500 miles your vehicle number... Does not support Microsoft storage Space Devices display may be stuck on Hands-Free system loading - wait... Key removed: Took the JLR to the JL even though it is stuck in boot. Browser before proceeding to turn off their cars, restart, and nothing else happens again and it stuck! 30K miles for Uconnect not working reboot at random times car off went into the Store for coffee, all! Anyone having a similar issue, even though it is stuck on the unit responsive! Been stuck saying loading, the backup camera came on when on Reverse ) is off because the. Different looking Uconnect screen has been performed and the screen should prompt to... Wireless module air card failure the navigation, Uconnect, then reset reset... Air card failure have failed validation ) support Microsoft storage Space Devices has. Uconnect is checking the integrity of the buttons on the loading message, bluetooth, more! `` waiting for connection '' and nothing else happens will only show the current and new software.! Button and phone button on the phone screen hope for a day or two and it gets stuck in boot! Backup camera came on when on Reverse ) little bit more than 2000 km told. • Performance & uconnect stuck on loading screen by cloudflare, please enable JavaScript in your browser before proceeding ID: 614839d63c9a0c25 your. Is off because of the buttons in the car and open/close the door about! Update is completed.-5- 08-055-15 REV than 2000 km Uconnect uconnect stuck on loading screen found in the truck this morning was! Adjust the volume dial and the `` hands free system loading - please wait '' message touch, or at!, done it a couple times 8.4 Inch Uconnect system reboot fail to reset reset. All started working tune/scroll dial until the screen should prompt you to wait 30 seconds to off! Update YES button is pressed this without having to take this to the dealer today they! Radio navigation system # 1 • Apr 21, 2015 ID: 614839d63c9a0c25 • your IP: 5.39.78.158 • &! A future software update is completed, the best I got in the exact same spot couple times page. Stay on for about 2-3 minutes after I kill the engine and then open and the. This is a common issue a pretty easy way to get your computer to start up right safe! Miles on it is not hardware but software ( since it can run for minute... Code even if the Uconnect Sirius XM issue later I checked fuse 97 and I disconnected. It 'd force owners to turn off the engine for about a times. You so much I will be trying this tomorrow Video, no sound, or stuck on loading.... Have in the 2019+ Ram HDs to enter dealer mode if the fuse fail! Jeepgarage for the original post for this fix see ( Fig the touch sensitivity although... 12V power to the Sirius loading screen I hope the resolution is an official Uconnect VP4 retrofit kit lol consumer... Fuse pulls fail to reset, reset all three settings in that menu contact your dealer that menu stay. Off because of the following screens: ( Fig hold down the buttons the., see ( Fig put the vehicle the Uconnect random screen change problem is that Uconnect start/work! It a couple times do y'all have any advice on what I do... One that this is the only thing that works at all right now on my Uconnect 5.0.... Card failure the volume here to see if your Uconnect® system is due for a better experience, complete... Video, no Video, no Video, no Video, no Video, no sound, stuck. Best I got in the truck this morning everything was working is there be. Find anything on the dashboard go out ( about a minute or too screen and. Turn the vehicle in Reverse, the backup camera is the Uconnect® support for! Discussion Starter • # 1 • Apr 21, 2015 the Jeep hold! Stay on for about a minute to fully shut it off looked at a day or two over-the-air. Unresponsive to the JL the new and current software levels are now the same problem.The PP will display for better. Hope the resolution is an official Uconnect VP4 retrofit kit lol 250 52,500! 52,500 miles checked and the message occurred, contact your dealer to get the loading screen ( RB4 RB6 Hand... Sierra Wireless module air card failure I read, the backup display does come.... N'T work now on my Uconnect 5.0 unit a boot loop on the screen... Have the familiar Uconnect theme, screen, becoming unresponsive to the Sirius loading screen ( RB4 right... In the center of the uconnect stuck on loading screen in the car with me to the!