Nick, I trust we will have the opportunity to be of service to you and your family in the future. Best regards, Kevin Porter, General Manager. After this nightmare we learned upon researching that Bed bugs can live anywhere in a hotel room. Worst trip ever!More. There is a bistro/bar/restaurant in the lobby although we didnt actually eat there we stopped in to look at the menu, its a very modern looking set up. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The tub shower combo was not renovated. I don't how many others have been effected, Ask Nick R about Toronto Don Valley Hotel & Suites, Long time returning customers disappointed, Ask Evertman about Toronto Don Valley Hotel & Suites, Ask j t about Toronto Don Valley Hotel & Suites, Ask beaddemon about Toronto Don Valley Hotel & Suites, Ask Audrina T about Toronto Don Valley Hotel & Suites, Ask MeDHDD8DD5 about Toronto Don Valley Hotel & Suites, Hotels near Toronto Don Valley Hotel & Suites, Hotels near Japanese Canadian Cultural Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near Tyndale University College & Seminary, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, Hotel X Toronto by Library Hotel Collection, We compared the lowest prices from 11 websites. deal and discounts with lowest price on Hotel Booking. About 2 hrs later they called back and I booked our stay. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. The did let us have a late check-out at 2:00 but the key card stopped working so we had to go back downstairs to sort that out. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. Carefully inspect the hole where the headboard … View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Select Comfort beds feature premium bedding. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Toronto Don Valley Hotel and Suites - Best Price (Room Rates) Guarantee Book online INR 569 OFF! - See 1,095 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Toronto Don Valley Hotel & Suites - Toronto Don Valley Hotel & Suites features a cash machine, a private parking and a news stand, and lies 10 minutes' drive from Queen Street. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs... but nothing too crazy that you cant figure it out. – Review of Toronto Don Valley Hotel & Suites … Posted by: Mr Bed Bug in Toronto Bed Bugs on April 13th, 2019 First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. Although it is a bit out of the way, it certainly is an "Urban Oasis" and I would recommend staying at the Don Valley if you would like to stay in Toronto but not be directly downtown. Upon closer examination, the maintenance left a lot to be desired. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. Toronto Don Valley Hotel & Suites - Featuring a sun deck, a golf course and air conditioning, Toronto Don Valley Hotel & Suites is 10 minutes' drive from Distillery Historic District. Best regards, Kevin Porter, General Manager. I MIGHT try the hotel again to see if things improved. The doors also are very old. Toronto Don Valley Hotel & Suites Features. Our family of 2 adults and 2 kids stayed for 1 night in August. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. Lastly I woke up around 2:00 a.m. in need of bottled water. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. Review tags are currently only available for English language reviews. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Toronto Don Valley Hotel & Suites, located near St. Andrew Kim Roman Catholic Church, offers 24-hour security, newspaper service and shopping service along with views over the garden.Built in 1964, the venue was fully renovated in 1999. They said once we left they would inspect the room carefully. Toronto Don Valley Hotel & Suites (ex Crowne Plaza) is a 3 star hotel and is located less than 5 miles from Downtown Toronto, Canada. History of this venue dates back to 1964. Lift up each headboard an lay it on the bed. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Ask dianeg731 about Toronto Don Valley Hotel & Suites, Ask 84DDD about Toronto Don Valley Hotel & Suites, Ask CarolynGee about Toronto Don Valley Hotel & Suites, Ask Mike B about Toronto Don Valley Hotel & Suites, Ask kate1354 about Toronto Don Valley Hotel & Suites, Ask Christine W about Toronto Don Valley Hotel & Suites, Hotels near Toronto Don Valley Hotel & Suites, Hotels near Japanese Canadian Cultural Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near Tyndale University College & Seminary, We compared the lowest prices from 16 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 17 websites. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. One of our top picks in Toronto. Not much around the hotel in walking distance, bus stop right out front. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs...I am saddened to report that our stay at this hotel was terrible. TORONTO DON VALLEY HOTEL & SUITES. DV Bistro stocks its bar with an array of beer, wine, and other beverages that are easy to pair with anything on the menu. Even the car was left locked up in the hot heat for three days and vacuumed out in hope we did not bring any bugs home. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. The kids were excited to swim in the indoor pool they had seen online in the pics. So we will be looking for a better alternative for next year. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Stay at this 3.5-star family-friendly hotel in Toronto. Aga Khan Museum is minutes away. My "superior"room looked like any other 3* hotel. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Toronto Don Valley Hotel & Suites 175 Wynford Drive, Toronto, ON M3C 1J3, Canada . Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. Toronto Don Valley Hotel & Suites Features, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Guests praise the central location. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Modernly decorated rooms offer free WiFi. Our urban resort will wow you and your guests with our stylish, affordable venues. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Not an enjoyable stay sorry guys. We could not access the balcony. Consultez la politique d'annulation de l'établissement Toronto Don Valley Hotel and Suites sur notre site pour obtenir plus de renseignements sur les exclusions et les conditions. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. We would return to this hotel. BEWARE what you get. Aga Khan Museum is minutes away. Noor Cultural Centre is situated 240 metres northwest of Toronto Don Valley Hotel & Suites. One negative was the breakfast, do not try the breakfast sandwich.. it is overpriced, greasy and tastes disgusting! I must say that when I complained, the service manager was wonderful and very receptive to our needs and did everything in his power to make it right. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. Modern Hotel: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. There was no fridge. Didn't use the pool. WiFi is free, and this hotel also features an indoor pool and a restaurant. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. I am saddened to report that our stay at this hotel was terrible. I would have given three stars but went up to four because of good service. Guests praise the central location. We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. We really enjoyed the indoor pool area. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. This family and pet-friendly hotel has more than 350 rooms with contemporary features, including spacious balconies and flat-screen TVs. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. They are still very clean with nice bedding. Toronto Don Valley Hotel & Suites (ex Crowne Plaza) is a 3 star hotel and is located less than 5 miles from Downtown Toronto, Canada. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. WiFi is free, and this hotel also features an indoor pool and a restaurant. Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. I was told by the manager that nothing was found however no report was not given to verify the conclusion. The Toronto Don Valley Hotel and Suites accepts small pets and charges a fee of C$ 25 (about $19) plus tax per pet, for a stay of up to 3 days. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveler reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. But everything else got an A- rating from me! Just a 15-minute drive from the city centre, Toronto Don Valley Hotel and Suites boasts an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighborhood, along with the … Choosing a Good Hotel in East York Toronto ON. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Front desk should have mentioned this, it was very disappointing. It is just a short drive or cab away. Modernly decorated rooms offer free WiFi. If you are staying longer than 3 days, the pet fee will renew on the fourth day and then every three days. We started in a non-renovated room, no smell, clean, no bar area. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. Over all we were very please with our stay and enjoyed our room. Each room comes with a coffee maker, iron, ironing board and cable TV. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. WiFi is free, and this hotel also features an indoor pool and a restaurant. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The front desk as well as the manager were not helpful at all with anything. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Aga Khan Museum is minutes away. Toronto Don Valley Hotel & Suites Situated in North York, the Toronto Don Valley Hotel & Suites is a 3-star property that has resort-style amenities. Food in the restaurant was good. 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