We hope that you will allow us the opportunity to have you back with us in the future, providing the true vacation we have often delivered.Kind Regards, Royalton Antigua, Management Team. If it were not for him this would have been a one star review.This most definetly was not a 5 star experience. The only really good part of our stay was Jorge. I cannot accuse anyone in particular of stealing it but the cabana and safe would have cleared out by staff shortly after we left for the next guests the following day.Sylvia was very sympathetic with our issues and much to our pleasant surprise she arranged a complimentary stay for our last three night in one of the overwater bungalows. On the bright side the buffet restaurant was more than adequate for breakfast, but not so good for lunch and dinner, food often cold unless it is cooked to order. Finally, the wedding planning. Once that was done, my information was transferred to their "off-site wedding coordinator". The room and views are fabulous and Surge has gone above and beyond to make this a trip of a lifetime! Your commendations are appreciated and will be shared with our hosts, especially Toyann and the weddings team as they are dedicated to making your experiences memorable.Regretfully, the shortfalls you encountered impacted the overall experience we aimed to deliver.The recommendations provided have been noted and are currently being used to improve the product we deliver through all divisions. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This was my 3rd time in Antigua and 1st time staying at Royalton-Antigua resort. My only complaint about thw wedding was the logistics from the ceremony site to the dinner site. This is the version of our website addressed to speakers of English in the United States. The buffet was really good, plentiful, lot's of variety and clean. Kind Regards, Royalton Antigua Management Team. Please see our partners for more details. Aside from that, the dinner was great and Teresiann was a pleasure to work with. With all due respect to those who like the "all-inclusive" concept but I just got the sense that everybody was trying to eat and drink more than their fill and it seemed to attract that type of person. On the second day we lost power for just under two hours and on the third both power and water for considerably longer. Thanks again Royalton. I've been to many all inclusives and by far, there are just too many kinks that need to be worked out. Just came back from The Royalton in Antigua. I had a meeting with Teresiann and her team who was very accomodating. Credit: Courtesy of Blue Diamond Resorts The all-inclusive, 294-room Royalton Antigua sits on a private beach on Antigua’s Deep Bay. My wife was reduced to tears at least three time whilst complaining . We won't be back since there were so many shortcomings and little value. Dear Kellie M, Thank you for choosing our resort as your vacation destination and sharing your experience with us. On the deck we had 2 luxury loungers with umbrella, large infinity pool with jets, the lower deck had over the water hammock and access to the ocean to swim or snorkel. Note: The overwater bungalows at Royalton Antigua are incredibly sought after – for the 2021 season you should really reserve your stay as soon as possible. We returned home today (18th March) after a 14 days stay.We were booked into a swim up room . Will be back. Taking the time to elaborate on the exceptional service and hospitality from our hosts is appreciated. Faites l’expérience du luxe haut de gamme dans l’intimité de votre propre Overwater Bungalow, sur la côte pittoresque de Deep Bay, en profitant des vues magnifiques de la mer des Caraïbes. I complained and the desk manager Aaron didn't want to show his face till I started raising my voice. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. Chef Marvin provided us awesome meals and a special lobster meal for the birthday girl. The drinks the food were good. Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. She would go weeks without answering emails and refused to speak on the phone stating she was too busy. Image: Blue Diamond Resort Image: Blue Diamond Resort The bungalows are part of the new all-inclusive, 294-room resort in Antigua, and they come complete with a … I can imagine how they would be in the summer. We are appreciative of your comments highlighting your enjoyment of our overwater Bungalows and the hospitality of our hosts, especially Sylvia and Emerson who made your stay memorable; they will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. 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