I wanted to start off by saying it is a beautiful resort on a beautiful island! I don’t know but after one sleepless night you’d think they would do something. Royalton Antigua beckons. There is also a security person stationed by the bungalows which was great. Dear Kara F, Thank you for choosing Royalton Antigua for your recent vacation and for taking the time to share your experience with us. Two nights later they started blasting music at 5am. Yes, free parking is available to guests. The food selection wasn’t that extensive but food was good! The bungalow is HUGE and access to a butler was great! I’d like to give a shout out to Alfredo part of the entertainment staff! The hotel was at about 30% occupancy, which is so sad for the hotel but we liked the space and emptiness from a COVID perspective. We booked a day in advance and had our choice of time. Unacceptable! We completely understand your concerns and it is regrettable that you felt as though management was unsupportive. Join for free . I called the front desk and they sent security. View deals for Royalton Antigua Resort and Spa – All Inclusive, including fully refundable rates with free cancellation. Another small wellness moment, brought to you by The Royal Spa. Guests' Choice See the hotel Claim your listing for free to respond to reviews, update your profile and much more. Regrettably, the inconveniences described impacted the full vacation experience we hoped for you, and for such, we extend our sincerest apology. I booked two doubles but did not get that room however the view we woke to every morning was so pretty! Some days we had no towels for the shower and they never restocked our mini bar! Sitting on a stunning private beach next to breathtaking clear waters, you can relax in upscale ambiance and enjoy the relaxing effect of the soft trade winds. Please see our partners for more details. Will definitely come back ❤️. There are plenty of beds. We collected some shells, had a few drinks and took some beautiful pictures! WiFi and parking are free, and this resort also features 7 restaurants. I was not going to post but decided to because we stayed when the hotel first opened and it had problems the worst that time around. more. That being said we were only at the hotel for 5 days and 4 nights. Vanessa from the guests service, two female managers Jeroma and Rasheke who calmed me down and helped me a lot, Alfredo, remembered us by name, Sister Sandra from the buffet is very hard working and probably our favorite. We completely understand your concerns and it is regrettable that you felt as though management was unsupportive. Stay at this 4.5-star luxury resort in St John's. If we were there for a week, maybe we would have gone to the beach. Our guests praise the pool and the helpful staff in our reviews. I am not being discriminatory but helping you to fix the problem if you want a successful hotel. The hotel only opens certain restaurants on certain days. COVID. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are there any historical sites close to Royalton Antigua Resort & Spa? We were three people and they put us up in a room with a king size bed. Enjoy free WiFi, free valet parking, and an outdoor pool. Log in . Top room amenities include a minibar, air conditioning, and a flat screen TV. The resort is well laid out, the gardens are beautiful, everywhere is clean, the food is plentiful and the selection is brilliant. Three sleepless nights. Two nights later they started blasting music at 5am. The hotel needs 48 hours notice for the romantic dinner (which was DELICIOUS) and the mixology lesson (which we didn’t do, because we only gave 24 hours notice and were too late). It is our sincere hope that you will return to us granting the opportunity of providing you with a stay that will certainly surpass your last and change any negative perceptions that you may have of our resort. The gym is well equipped, a Spa and there is also Tennis and classes. Our aim is to provide memorable, enjoyable, luxurious experiences to all of our guests and our team continues to work assiduously to ensure the highest standard of service is maintained and all of our guest vacation dreams become a reality. Our team members are the pillar of this resort and their well being and satisfaction is a priority to us. Although length of sleep is important, quality of sleep far exceeds length. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The pool and pool bar are excellent as are the drink choices and cocktails. Regrettably, the inconveniences described impacted the full vacation experience we hoped for you, and for such, we extend our sincerest apology. I got dressed and walked to lobby and found security they came back and told them to stop again. They came back and starting blasting music again at 2am. This is the version of our website addressed to speakers of English in the United States. A few key takeaways - the bungalows are worth the money, the food is just okay, COVID policies were good, the Diamond club upgrade is not worth it now and tip the team! Unacceptable! Hotels near Real Paradise Jet Ski Antigua, Hotels near American University of Antigua. Hotel Royalton Antigua Resort and Spa - All Inclusive 5 stars is ideally situated at Five Islands, Deep Bay - Saint John, Antigua in Five Islands Village only in 1.2 km from the centre. It was truly a pleasure hosting you and we look forward to your return for an even greater experience. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. It was truly a pleasure hosting you and we look forward to your return for an even greater experience. Free valet parking is available. The resort is well laid out, the gardens are beautiful, everywhere is clean, the food is plentiful and the selection is brilliant. Two nights later at 2:15am music blared until 4. Your commendations are appreciated and will be shared with everyone deserving of credit, especially Errolson, Jessica, Lindsay, and Arielle who take great pride in providing memorable luxury experiences to all of our guests. Reviews of Royalton Antigua Resort and Spa - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Any hotel you go to now will not offer the same experience as if they were at 100% occupancy, so keep that in mind. Nearby attractions include Valley Church Beach (4.6 miles), Galley Bay Beach (0.6 miles), and Diamonds International (2.6 miles). We. On the second night of our trip they decided to throw a party and blast loud music at 12am. It was nice to get out of the US after 10 months of masked quarantine. Guests enjoy the locale. We also got massage on the beach for for 50 minutes. Anyway, read the benefits of the bungalow - you need to reserve the add-ones as soon as you get there. Enjoy free WiFi, free valet parking and an outdoor pool. See 1,086 traveller reviews, 1,386 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. My brother and boyfriend liked the Caribbean restaurant best. It stopped after and they left their room. Discover your smile. Read real family reviews before you book and browse candid photos and detailed information for the Royalton Antigua Resort And Spa - All Inclusive. I am not being discriminatory but helping you to fix the problem if you want a successful hotel. The time we arrived at the resort till the time we left, everyone from the concierge, guest services, all the staff, entertainment group- … Good luck to the team members. Dear JoanneEspi, Thank you for choosing Royalton Antigua for your recent vacation and for taking the time to share your experiences with us. They’re doing the best they can, and there is a wide variety considering the menus are consolidated and they’re probably losing money. However, we would like to take this opportunity to reassure you that our management team has been working assiduously to address and resolve guests' issues in an effort to ensure the satisfaction of our clients and provide the quality of service which we pride ourselves on. Discover genuine guest reviews for Royalton Antigua Resort and Spa – All Inclusive along with the latest prices and availability … These are your good staff Mr. General Manager appreciate them and get to know them just not pass them straight as I watch you do for my seven days sitting at the bar. Vanessa from the guests service, two female managers Jeroma and Rasheke who calmed me down and helped me a lot, Alfredo, remembered us by name, Sister Sandra from the buffet is very hard working and probably our favorite. Jessica was our butler and she was superb. After that they prob left because we didn’t hear any more music! Oh we have it documented...ok...do something and move them! Regards, Royalton Antigua, Management Team. It was certainly a pleasure hosting you and we eagerly await your return to enjoy the full vacation experience our resort is known to offer. We appreciate your comments highlighting your enjoyment of our luxurious overwater bungalow, stunning location, excellent service received from our hospitable hosts, rejuvenating massage treatments, and our adherence to the COVID-19 protocols. I was not going to post but decided to because we stayed when the hotel first opened and it had problems the worst that time around. A few of the negative reviews online were about the food - hotel food costs are normally very expensive - but when you’re ordering limited quantities it’s even more expensive. Diamond Club during COVID really only gets you a free bottle of liquor, access to the Diamond Club concierge and a discount at the spa. Indulge in a luxurious escape with exceptional service, stylish architecture and eclectic and delectable food. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. I have just returned from a 13 night stay at the Royalton and sat back at my desk I cannot believe some of the reviews. We were three people and they put us up in a room with a king size bed. The food selection wasn’t that extensive but food was good! myself speaking with the reception manager. Our guests praise the pool and the helpful staff in our reviews. encountered one problem on our trip and that was the next door neighbors. Hotels near Cruise and Chill Sailing,Antigua W.I. Many travellers enjoy visiting Fort Barrington (0.4 miles) and Fort James (1.5 miles). We appreciate your comments highlighting your enjoyment of our luxurious overwater bungalow, stunning location, excellent service received from our hospitable hosts, rejuvenating massage treatments, and our adherence to the COVID-19 protocols. It was a pleasure hosting you and we hope to welcome you again for another incredible vacation experience. With Royalton Antigua so close to the airport, you can be lounging by one of our pools within 30 minutes. Regards, Royalton Antigua, Management Team. Dear sherricohen, Thank you for choosing Royalton Antigua for your recent vacation and for taking the time to share your experience with us. Nearby attractions include Valley Church Beach (4.6 miles), Galley Bay Beach (0.6 miles), and Diamonds International (2.6 miles). Which popular attractions are close to Royalton Antigua Resort & Spa? The staff are so courteous and all say hello when passing. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,089 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. Irresistible offers on inspirational holidays, exclusively for our members. Are there any historical sites close to Royalton Antigua Resort & Spa? Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. are not available or worth it during. The under paying of hard working staff who are trying their best. Hotels near Cruise and Chill Sailing,Antigua W.I. We checked in at the Diamond Club, which is automatic for the bungalow and an additional upgrade charge for the regular hotel. Hotels near Real Paradise Jet Ski Antigua, Hotels near American University of Antigua. Two nights later at 2:15am music blared until 4. Not bad, but not amazing. My brother and boyfriend liked the Caribbean restaurant best. I liked the stake house the best. The resort had food and alcohol shortages daily as well as limited staff in the bars and … Royalton Antigua is perfectly situated on Deep Bay, beneath the watchful eye of historic Fort Barrington. The view from Grazie and the Caribbean restaurants was beautiful! The team is unbelievable - so nice - so considerate and helpful! The staff is super friendly and the weather was much warmer than at home! These are your good staff Mr. General Manager appreciate them and get to know them just not pass them straight as I watch you do for my seven days sitting at the bar. No one seemed to care about this at all. Are there opportunities to exercise at Royalton Antigua Resort & Spa? This was my 3rd time in Antigua and 1st time staying at Royalton-Antigua resort. Great Stay!! Which room amenities are available at Royalton Antigua Resort & Spa? Prices are the average nightly price provided by our partners and may not include all taxes and fees. We saw lots of improvement until the kids did not wanted to leave. Ask in advance so you can book the restaurants to get the best variety. Thank you to all, at the Royalton who made our stay special. Tips - we tipped everyone that helped us. Login. Regards, Royalton Antigua, Management Team. To the hard working staff members; Tajah from the bar you rock Sir, Nelson from Hunters you are the best, my housekeeper lady, Rudella from entertainment, Shane from watersports, Thomas the bell guy super friendly, I think her name is Vanesa from reception, and the other bartender I forgot his name but he works at the lobby bar. All of our hotels are carefully handpicked for you. Now $362 (Was $̶4̶0̶8̶) on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. I went to front desk in morning they said they spoke with them and if it happened one more time they would do something. The food was not the best but it got better, The staff were nice and friendly especially Shequelle the gym guy, Tajah and Sherrie from the bar were really nice. It was certainly a pleasure hosting you and we eagerly await your return to enjoy the full vacation experience our resort is known to offer. We saw him everywhere and he was so friendly and welcoming! Are there opportunities to exercise at Royalton Antigua Resort & Spa? Free valet parking is available. Does Royalton Antigua Resort & Spa have an airport shuttle? My boyfriend, dad and brother had more options and also thought the food was okay, again not bad but not great. There is also a security person stationed by the bungalows which was great. Our team members are the pillar of this resort and their well being and satisfaction is a priority to us. Dale cannot do enough for you. What are some restaurants close to Royalton Antigua Resort & Spa? I liked the stake house the best. I would love to go back....just watch the rum punch on the boat trip. Register for free to discover all our offers. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Royalton Antigua Resort and Spa – All Inclusive. Stay at the Royalton Antigua on your holiday. We saw lots of improvement until the kids did not wanted to leave. Jessica was our butler and she was superb. The Cove Restaurant at The Blue Waters Resort, Response from Royalton Antigua Management Team, Marketing at Royalton Antigua Resort & Spa. This is the version of our website addressed to speakers of English in United Kingdom. The bungalow is HUGE and access to a butler was great! It's based on a self-evaluation by the property. Two sleepless nights at a 5 star family resort! What food & drink options are available at Royalton Antigua Resort & Spa? Sitting on a stunning private beach next to breathtaking clear waters, you can relax in upscale ambiance and enjoy the relaxing effect of the soft trade winds. I would love to go back....just watch the rum punch on the boat trip. We value your feedback and have shared your comments and concerns with our management team as this will help us to identify our areas of opportunity to make the necessary improvements. 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Tripadvisor: royalton antigua resort and spa reviews Antigua Resort & Spa discriminatory but helping you to fix problem!