Own or manage this property? The food here is above average along the lines with two $$ restaurants. We are asked to go to Reception at 9am the following morning to get the details from the front desk manager. The farthest side. General Manager. Stay at this 4-star beach property in Costa Mujeres. Bottle of champagne in room upon arrival. Rooms open to balconies or patios. Popular attractions Norte Beach and Dolphin Discovery are located nearby. Cancun Bus Station is 9.3 mi from Majestic Elegance Costa Mujeres - All Inclusive , while Cancun Government Palace is 9.9 mi from the property. General Manager. Está en nuestra selección para Cancún El Majestic Elegance Costa Mujeres - All Inclusive está ubicado en Cancún, a 15 km de la estación de autobuses de Cancún, y ofrece alojamiento, restaurante, aparcamiento privado gratuito, piscina al aire libre y centro de fitness. Are there any historical sites close to Majestic Elegance Costa Mujeres? Yes, dry cleaning and laundry service are offered to guests. Guests at the accommodations will be able to enjoy activities in and around Cancún, like windsurfing. Accommodations offer separate sitting areas. Access to 14 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+). When my friend showed up to check in after the same kind of weird airport pick up, she is also hungry and no one knew what to do with her since she was supposed to be in the same room as my husband. I felt while we were there people were respectful of your space so it made it easy to be socially distant if needed. Dress code applies. Conveniently located restaurants include Los Tacos de Humo, Guru Beach Club & Restaurant by Lotus, and Pizza & a...More. He still did not show. Unlimited visits allowed to all restaurants, reservations required only in the Gourmet Restaurant which is adults only (+18yrs), or the Japanese (7 Teppanyaki tables). We are very happy to hear that your overall stay with us has been very positive and we will continue to work hard to make each stay of our visitors a moment to remember. The Family Section (All Ages) has a total of 187 rooms divided in the following three categories: The ELEGANCE CLUB is the ADULTS ONLY 18+ section of the resort. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. … INCORRECT DATE. Children under 16 are not allowed. The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards. View deals for Majestic Elegance Costa Mujeres – All Inclusive, including fully refundable rates with free cancellation. Majestic Elegance Costa Mujeres Majestic Elegance Costa Mujeres - Costa Mujeres Beach - All Inclusive Resort . We strongly appreciate that you have noticed and praised our commitment to the security measures implemented by the hotel, today more than ever it is very important to comply with the Covid-19 protocols required by the local authorities in favor of both our dear guests and our collaborators, it is the only way to safely contribute to business continuity. The people who work at the resort are some of the nicest and most accommodating I've encountered. Taxes and fees that are shown are estimates only. One per stay. Yes, free parking is available to guests. Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center. Guests enjoy the beach locale. Everyday Gustavo updated us on which restaurants were open and what the daily activities were. Además, cuenta con zona de playa privada, bar, jardín e instalaciones para practicar deportes acuáticos. Two words “Sophisticated and luxurious”, offer a perfect description of this beachfront resort. That's right, they decided to have My husband and my Best Friend share a room. The Family Section is the All Ages section located at the resort. We have had much better food on cruises and at most every other resort we have been to. Two exclusive oceanfront lounges with concierge services, library and table games. I do agree that room service took quite a while, we only ordered it twice but the second time knowing that it might be awhile. Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. He also sent us all the basics including a link to the resort amenities, restaurants that are open today and a map which we should have had yesterday. I stayed for a total of 8 days, 7 nights. The "butler" met us at the room and when he opened the door I was appalled! 17 fresh water swimming pools are available. It's exactly what we had booked and what we were fighting for! Book now! The head Chef, Giovani was very nice and came up to us several times a day to ask if we needed anything. Within one hour- he had our reservations made, bottle service and mixers sent up, towels and a hydrotherapy massage at the spa booked. Guests can enjoy one-day trips to different ancient Mayan cities like: Chichen Itza, Tulum or Coba. Located in the coveted Playa Mujeres area just north of Cancun, this all-inclusive resort features spacious suites, butler service and separate sections for families and adults. Room rates include meals and beverages at onsite restaurants and bars. My husband and I visited Majestic Elegance Costa Mujeres in November of 2020. General Manager. Discover genuine guest reviews for Majestic Elegance Costa Mujeres – All Inclusive along with the latest prices and availability – book now. We enjoyed it so much we are heading back this February! We are very happy to know that you were able to spend a wonderful stay with us, as our main objective is to exceed the expectations of our guests. Then she puts our wristband/keys on, one for each room. Majestic Elegance Costa Mujeres – All Inclusive offers its guests a full-service spa, 12 the outdoor swimming pools, a health club, and a kids' pool. Yes, guests have access to a business center and meeting rooms during their stay. The temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to 91° from April to Sept. Majestic Elegance Costa Mujeres is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance will be Family Section (All Ages). Golf located just 10min away from the resort’s main entrance, “Playa Mujeres Golf Club”, is a Greg Norman Signature Course. Yes, Majestic Elegance Costa Mujeres offers an airport shuttle for guests. Majestic Elegance Costa Mujeres will be located north of Cancun, 20 miles / 35kms away from the Cancun International Airport. With the best in accommodations and onsite amenities combined with the natural scenery of an exclusive new beach, Majestic Elegance Costa Mujeres weddings create a romantic and unforgettable experience to be enjoyed with friends and … There were a few positives which is why I am giving the overall rating more than 1 star. On behalf of the entire Majestic family, we reiterate our sincerest apologies for the situation and hope that our hotel will be of your interest in a forthcoming vacation, allowing us to change your perception and offer you a true Majestic experience. Each guest will be introduced to their Butler upon arrival who will then escort them to their room while presenting the property and its services along the way! We asked to see the room first before we committed - it is a top floor with a pool upstairs and no hottub. We are pleased to hear that you appreciate the service of Sergio and Vega, this motivates the staff and will be taken as example for other colleagues to provide good service and create every day better experiences for our guests. All in all a great experience and I wouldn’t hesitate to come back. My husband's lasagna was so horrible, we sent it back and refused to go back. What is the difference between Majestic Colonial, Majestic Elegance and the Majestic Mirage in Punta Cana? We apologize that your stay was less than a completely satisfying stay and was below your expectations. The problem is she is her own person with her own passport. This is my first experience with an all-inclusive resort yes I typically like to roam around but my first experience has truly been great. That brings us to the worst part of our trip: After finally getting our wristbands for the same room, a bellboy took us to our room. Coffee Machine in all rooms, plus Nespresso machines in superior rooms. The waiter actually followed us to the bar area, and demanded that we give the Chef our room # so he could have a talking to us. Majestic Resorts has a new 5-star resort in one of the most exclusive areas of Mexico, beautiful Costa Mujeres.The opening of our all-inclusive resort, Majestic Elegance Costa Mujeres, is an addition that introduces complementary sophistication and innovation to this picturesque, white sand beachfront location located just 20 minutes north of Cancun. Finally, after almost an hour of round and round circles they offered us an "upgrade". Please see our partners for more details. Does Majestic Elegance Costa Mujeres offer any business services? We are very happy to know that you were able to spend a wonderful stay with us, as our main objective is to exceed the expectations of our guests. We loved the private beach cabana and there was plenty of room to social distance and stay safe. We ask for a manager- we get the spa manager. Anita Beata 481 views 16:05 Infinite thanks for your great feedback, I sincerely hope your stay concludes successfully. That was what we were left with. After dinner we'd grab a drink and head out to the show. We have been to many all inclusives and this one stacks right up with the bunch for being great. Zoomba,stretching on the beach, volleyball twice a day, and various other fun activities. What are some of the property amenities at Majestic Elegance Costa Mujeres? Marcos and Diana were both very charismatic, and did a wonderful job making my time here as fun as. Number 0 Persons 0 Rooms Occupation is incorrect. more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. He left us at the buffet and that was the last we heard from him. We are very pleased to receive your comments that summarize in a few words all the effort that we dedicate every day to ensure that our clients have an excellent memory of their vacations. General Manager. Of course, as a Guest-focused company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for helping us to get better. Great stay and will come again. House wine (red, white, rose plus Champagne) with meals and at the bars. When we arrived at the resort, we were seated in a Cafe with a # - it was a busy check in day. Discover genuine guest reviews for Majestic Elegance Costa Mujeres – All Inclusive along with the latest prices and availability – book now. The entertainment team did a great job, especially Sheylah, Diana and Marco! Click for more information. Even during a pandemic I felt very safe. Courtesy showers for early/late departures located in the lobby. 14 bars located in different areas of the hotel including 6 swim-up bars. Lobster included at the Beach Restaurant. The drinks and food were very good also! They did a great. So, we spent the night between 2 bars and our smelly room. She had workers working on her pool at 7am both mornings and she did not feel as safe and secure as she should have in a 5 star resort. In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). Shop and save with our best price per month chart. Our friend was still stuck in the dark, moldy, smelly room. Sincerely, Gerardo de Groot. We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Majestic moments. Nearby attractions include Playa Norte (4.5 miles), Zona Arqueologica El Meco (4.9 miles), and Tiny's Bar (4.9 miles). They all go above and beyond to make sure the guests are happy. They do use WhatsApp here to communicate with guests. 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