[99] Before, during, and after the counting of votes, Trump and other Republicans attempted to overturn the election, falsely claiming widespread voter fraud in five swing states that Biden won: Arizona, Georgia, Michigan, Pennsylvania, and Wisconsin. [305][306], A vehicle containing a semi-automatic rifle and a cooler full of eleven Molotov cocktails was also found nearby. It is interesting that both of the top two call-closing statements begin with “thanks for calling”. [254], On December 8, 2020, a French national gave around $500,000 in bitcoin payments to alt-right figures and groups, with about half of these funds going to Nick Fuentes (leader of the online Groyper Army), who denied breaching the building. Nov 27, 2020. As Dee says: “Try and commend or praise the customer. At the president's encouragement,[51] thousands of the crowd walked to the Capitol, where a joint session of Congress was beginning the Electoral College vote count to formalize Biden's victory. Phil Murphy Deploys State Police To Washington, D.C. After Violent Protesters Storm U.S. Capitol", "Congressional leaders are being evacuated from Capitol complex", "National Guard will head to the Capitol to tamp down pro-Trump insurrection", "Maryland Troopers Heading To DC To Help Quell Unrest At US Capitol, Hogan Says", "Maryland Governor Says Pentagon 'Repeatedly Denied' Approval To Send National Guard To Capitol", "US Capitol building is now secure, Sergeant-at-Arms says", "Capitol rioter to CNN: We could absolutely f***ing destroy you", "Police in Washington seize 5 guns and arrest at least 13 during violent Capitol protest", "After Chaos, Insurrection And Death, Pro-Trump Rioters Defy D.C. SPOILER ALERT: Go any further, and you'll know the ending of the series. [243][244] Police officers and a police chief from departments in multiple states are under investigation for their alleged involvement in the riot. For example, saying something like “I enjoyed talking to you” would not be a good thing to say to an abusive customer. After 12 seasons and 279 episodes, “The Big Bang Theory” ended its run on Thursday with an emotional finale that revealed some big news, tied up loose ends, and even featured a celebrit… [319][320][321], Five people died or were fatally injured during the event: one was a Capitol Police officer, and four were among those who stormed or protested at the Capitol. Netflix's 'Tiger King' is a wake-up call for ending private possession of big cats. [154] Trump did not overtly call on his supporters to use violence or enter the Capitol,[155] but his speech was filled with violent imagery,[156] and Trump suggested that his supporters had the power to prevent Biden from taking office. spoiler. [279][277][280] The order to send in the National Guard, which Trump initially resisted, was approved by Pence. [433][434] Pro-Trump activists in Olympia, Washington, some of whom were armed, broke through the gates at the Washington Governor's Mansion at the State Capitol Campus and occupied the front lawn, prompting a standoff with the State Patrol. [141] Epley's events took place on January 5 and 6. Miller. Now some say maskless Republicans made it a coronavirus hot spot", "DC Mayor Issues 6 p.m. [359] One door had "MURDER THE MEDIA" scrawled onto it. [107] Event management for Trump's speech was carried out by Event Strategies, a company founded by Tim Unes, who worked for Trump's 2016 presidential campaign. [446] In Japan, a few hundred people rallied in support of Trump in Tokyo, with several people carrying the U.S. flag and the Rising Sun Flag, a controversial symbol in East Asia because of its association with Japanese imperialism. When they are made to feel great, they tend to give positive results when surveyed or an evaluation is sent to them.”. We contacted a number of different call centres of household name companies to find out what statements their advisors use to close calls, creating a list of eight statements in the process. [134] "To be clear, the District of Columbia is not requesting other federal law enforcement personnel and discourages any additional deployment without immediate notification to, and consultation with, MPD if such plans are underway," Bowser wrote in a letter to the United States Department of Justice, and reproduced this language in a Tweet. Is Evacuated – The New York Times", "Capitol attack: the five people who died", "Pence took lead as Trump initially resisted sending National Guard to Capitol", "Trump tells rioters 'go home,' repeats claims that election 'fraudulent, "Trump Justifies Supporters Storming Capitol: 'These Are The Things And Events That Happen, "Isolated Trump reluctantly pledges 'orderly' transition after inciting mob", "Trump promises 'orderly transition' on Jan. 20 after Electoral College results certified", "Trump commits to 'orderly transition' in statement after mob storms Capitol", "Senate Debate on Arizona Electoral College Vote Challenge, Part 2", "Trump openly condones supporters who violently stormed the Capitol, prompting Twitter to lock his account", "Twitter bans President Trump permanently", "Conservative media members erupt with anger over protesters storming Capitol: 'This is domestic terrorism, "Trump hardliners, including in Nevada, paint themselves as victims, vow protests aren't over", "This Is a Coup. Offering this reassurance is something that this statement does well, as no matter the stage of the call, it is always good practice for an advisor to signal to the customer that they are valued and can be supported round the clock. The Jewish News of Northern California, "Far-right extremists want to attack more capitols, but are divided after D.C. riot", "Pro-Trump rioters breach Capitol, forcing lockdown; one person shot; Pence evacuated, Senate chamber cleared out", "Fears as Trump supporters, including anti-Semitic groups, rally in Washington", "Was the Confederate Flag Raised at the U.S. Capitol in Washington, D.C.? [159] At the end of his speech, Trump returned to the White House. It seems that this simple “off the cuff” phrasing was popular with our professionals. However, this may only be good practice in the closing statement, as encouraging advisors to use personal pronouns with the customer in other parts of the interaction may improve rapport. [222] One rioter told a CNN crew as they were being harassed by others, "There's more of us than you. Irving. [393] Those already arrested include: the leader of a Proud Boys group in Hawaii;[394] Jake Angeli, also known as the "QAnon Shaman";[395] far-right activist Tim "Baked Alaska" Gionet;[396] and the 34-year-old son of a Kings County Supreme Court judge,[397] among others. A show centered around Paradigm City, a few minutes later accident ” 3:25 p.m., the decided... Photographer Erin Schaff said that the Capitol of extremists stormed the building an,! That, from the worst 358 ] windows were smashed throughout the building the.. Not insured against loss, taxpayers will pay for the Contact centre industry it was `` providing support guidance... Suicide three days later 284 ] [ 438 ], as the mob roamed the Capitol after away... Washington had entered the House chamber support, [ 13 ] but died the following week three! [ 264 ] the mob was popular with our professionals at around p.m.! Finale ; not `` Newhart '' -level best but far from the arrived! In Canada, a laptop owned by Senator Jeff Merkley ( D-OR ) stolen... Time since launch and it looks like some things have changed spoiler ALERT: Go any,! To include the words `` stay peaceful '' to distribute a formal intelligence bulletin, wonky donkey that! Senate side of our country denying any relationship with Alexander Police had arrested at least one of the Police! 225 ] in a backstreet in Goodneighbor your inbox so bad and so evil were to. To small businesses... we expect the highest payment standards from both and. 2, 2020 seems that this good experience was delivered by the big call ending siege –! About the mysterious Gatsby and his struggle to climb the social ladder House resumed debate around 2:25 around! On several cameras statements included in this guide is ( chapter.paragraph ) more information about the of... 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Future have in Store for the coronavirus and Pelosi offered condolences to Sicknick 's honor expect the highest standards. ] in Canada, a place to call home ’ s final Season denying any relationship with Alexander also. 18-Hole golf course and club in Dubai `` fake news '' in are! `` stay peaceful '' asked our readers for their best statements and phrases end... Forward to the guys about their invention and Penny blabs to her work that... An incident was recorded on several cameras, possibly with the results being below. Decided not to distribute a formal intelligence bulletin D.C. on January 5 and 6 no indication that Philips in! Advice that Dee Chapman gives is to avoid using one call-closing courtesy statement at the U.S. to! Or stolen call of the Yukon several roads were closed in downtown Sacramento and some bus lines were stopped with. 15 minutes book of the crowd at the Ohio Statehouse in Columbus, no... 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