Visit our Returns Portal, download a QR Code and print your label in store. Despite chasing up over and again, I am getting nowhere. Moda Fabrics + Supplies is what you may hear us go by now, but we still have the same great products and customer service since 1975. There are 24 customers that Tessuti, rating them as bad. View the privacy policy online now at Tessuti, within our customer service section. Quick and reliable service! In the meanwhile, enjoy our product's selection and 7,797 people have already reviewed Tessuti. Late delivery and one still waiting for part of a delivery, Ordered over a week ago, the 400£ jacket I have ordered still havent arrived at the courier (prolly havent left Tessuti’s warehouse) sent Them 4 e-mails regarding an Update, no answer on any of the mails ive sent. I received confirmation my order had been placed, then on the 9th I received a message to say my items would be delivered separately. You've already flagged this Reply from Tessuti. Login ... Help future customers by talking about customer service, price, delivery, returns & refunds. Connecting with Tessuti. Welcome to our temporary e-shop, a new full digital experience will be live on February 2021. As mentioned this is the second time I have placed on order with Tessuti that hasn't been completed. Read about their experiences and share your own! | Read 7,501-7,520 Reviews out of 7,846 Reply. Close Menu. Hello Pauline, Thank you for your 5* review. Quick delivery and always items exact to see on page. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Customer service do Check out what 4,987 people have written so far, and share your own experience. Read about their experiences and share your own! Where else can I get your products? It's daylight robbery - I am owed £574!!!! I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor. AVOID BAD CUSTOMER SERVICE I bought a item from here for my son.first time on this site. Read about their experiences and share your own! Wrong product sent on order and bad customer service. Brilliant shop love the sales they put on too. ‎Tessuti is a contemporary fashion destination for men and women, housing over 100 designer collections from established labels including Stone Island, Mallet, Dsquared2, Balmain and many more. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like TESSUTI E SCAMPOLI SRLS around the world, including contacts, financials, and competitor information. I received one item and waited over a week with no further communication. Read about their experiences and share your own! Woeful customer service Pathetic level of service. Designers. You left a security tag on very fustrating no way to remove myself, Easy to use on the app and usualy wuick delivery, Great service and extremely happy with my products ,at a very competitive price. The Tessuti app is a natural extension of our store experience, offering you the very best of the world's… Very happy with my purchase , speedy delivery, would definitely use again. The only reason I found all this out as I was refunded half my money without Tessuti contacting me to tell Reply from Tessuti. Our registered office is Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR and our VAT registration number is 787440102. I had to find out by checking my bank statement. Self-service. They are rare in the sort of discounts they are willing to provide to their customers. Easy process from order to delivery and items delivered before expected date! ASDA TO YOU FREE. Ordered to items together there came on different times 1st one very quick but 2nd item took a lot longer. Was amazed how quick this item came. I can see looking into your account that this is currently being looked into. Read about their experiences and share your own! 2.1 This Website is operated by Tessuti Limited, a company registered in England and Wales with Company Number 5640916. 7,047 people have already reviewed Tessuti. Armed with a Tessuti discount code you could save a significant amount of money. Tessuti either refund what is due to me or ship my goods. Excellent service, as always.Not only was the jacket I wanted in the sale (40% off) it was delivered 2 days earlier than expected!Fantastic. My Account Find a Store Help Track my order Wishlist. | Read 3,901-3,920 Reviews out of 6,181. We are Tessuti Naturali A well known brand, presenting wide range of high quality wool blankets and linen textile with thousands of satisfied customers worldwide. You can get in touch with us by using our Customer Service form below If you would like to speak to our customer care team for help, to make a stock enquiry, about new releases or to talk about your experience in one of our stores you can contact us on Twitter via @tessutihelpteam Share. | Read 6,401-6,420 Reviews out of 7,030 Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. Do you agree with Tessuti's TrustScore? Product perfet,and delivery was here within 2 days . Read about their experiences and share your own! Available 24/7. Postage is very fast! Great company excellent service super fast delivery always a pleasure to deal with supper great products , From our £467 orders we didn't receive any items , when I checked subsequently the service seemed great but could not get any of my 5 items 2 weeks later so why 4* subsequently I reordered items I knew were in stock cust services is so lovely they all reaĺly try their best, so far we have 1 item repurchased when item 2 comes we will be happier still , I suggest buy 1 by 1, Always great quality items at a good price. Write to Tessuti: Tessuti Customer Care Department, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR. Thank you, I had a problem and customer services was very quick to reply and deal with my situation with friendly manner couldn’t thank them enough. If there is anything you would like to discuss further please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #6651644 Many thanks.. Mollie, TESSUTI … TESSUTI TEXTILES With a view to providing excellent customer service, Linificio e Canapificio Nazionale offers a wide array of orthogonal, raw and finished textiles developed with its own yarns. It’s extremely poor to encourage Christmas shopping with Black Friday deals, but to not extend the returns policy in order to allow customers to gift these items and check they are suitable. United Notions. Tessuti Facebook; Tessuti Twitter; Tessuti Youtube Can get some right bargains. I’m very lucky it wasn’t a Christmas present and that it’s a gift to myself otherwise the person receiving this wouldn’t have got it. Tessuti are a high end fashion store dedicated to bringing you the latest trends at affordable prices. | Read 7,481-7,500 Reviews out of 7,819 Visit this website Our textiles can be seen at the following fairs: HEIMTEXTIL, AMBIENTE, TENDENCE in Frankfurt am Main, CPD in Dusseldorf, Germany, ZOOM BY FATEX in Paris, France, INTERIOR LIFESTYLE in Tokyo, Japan, MACEF in Milano, ABITARE IL TEMPO in Verona, SANA in Bologna, Italy, CIFF in Copenhagen, Denmark and other. International fairs. The body of the jumper is too short. Not happy with the service everytime I shopped here either u guys didn’t have the product or u guys sent me a wrong stuff really really unhappy never shop here again waste of my hard earned money !! | Read 3,281-3,300 Reviews out of 7,047 Get in touch via the Tessuti contact form. Absolutely shocking customer service and ordering process. Naturally, I said that I wanted to send the incorrect item back for a refund, so they sent me a prepaid label via email to return the item. Great prices and quality products. Further to my previous review I have now had my problems resolved in one fell swoop by a very efficient Bekki in Support at Tessuti. Phoned customer services demanded refund for missing items to which I got thank god. Tessuti have combined forces with JD sports fashion group to keep customers up to date with the latest products and the latest discounts. Return to over 600 Asda stores! New In Men's. We'll do our best to get back to you as soon as possible. Normally I am so happy with all purchases but this one is not great :(, Only the latest review will count in the company's TrustScore. Excellent shopping experiance Excellent shopping experiance Sourced from … 6,498 people have already reviewed Tessuti. Received my order but missing an item that was out of stock, have been waiting for a refund since 5th December with multiple … © 2021 Trustpilot, Inc. All rights reserved. I’m not just a disgruntled customer having a moan I’m genuinely warning other people. I have been fobbed off and lied to by customer service for weeks now been told within 5 days that my items will be sent on 3 different occasions. Absolutely shocking customer service and ordering process. info@tessuti.lt. Casahomewear propone articoli di biancheria per la casa, dalla cura artigianale, 100% Made in Italy, con una visione Green, dalla produzione ai materiali, con capi in cotone biologico della linea Ecotone, oppure stampa digitale Read about their experiences and share your own! Excellent website! I ordered items for my husband and delivery was very quick. Do you agree with Tessuti’s 4-star rating? | Read 821-840 Reviews out of 4,987 Item returned in 10th January, still awaiting refund. Share. Fast delivery. In both cases I wasn't notified that the item wouldn't arrive. Lost return sent on 27th November with proof of postage..... after … Very different from when I shop directly in one their stores. Fitted designer clothing from a range of designer brands. I have been ordering online from New In Youth. To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Strengthen your review by uploading photos & videos. Minimum 10 characters Would you like to add a photos or videos? “Dear Tessuti Would it not be easier to contact the customer within 72 hours or update your systems Bad customer service. Still waiting for Customer Services to call me over an order . Great range of designer products and a very quick delivery thanks guys. | Read 361-380 Reviews out of 2,919 Visit this website Read about their experiences and share your own! Worst customer service ever Customer service reps are made up people with made up names that send standard responses out to your queries. Royal Mail Collection Service - Temporarily Unavailable £4.99 (Standard Delivery) FREE (On orders over £200) This service will be trackable via Royal Mail’s ‘Track and Trace’ service. © 2021 Trustpilot A/S. For example, we keep track of the domains from which people visit and we also measure visitor activity on the websites. Arrived completely out of shape and not as per picture on the website. 2,919 people have already reviewed Tessuti. If you require any more information on our products do not hesitate to either email us at orders@tessuti.co.uk and our customer service staff will be happy to answer any questions you may have about the products displayed on our website. Fornasetti Online Store, shop on the official store exclusive design. New In. Terrible store and customer service Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. I contacted Tessuti’s customer services, which led me through a long process only to reiterate what I had already been notified of - that the 28 day returns period had passed. Woeful customer service Pathetic level of service. Tessuti is the only destination you need for designer menswear, womenswear and kidswear from Stone Island, BOSS, Barbour, Polo Ralph Lauren and more. Useful. This is not customer service, it is sheer incompetence. It’s not really that that I have a grievance with. It’s not really that that I have a grievance with. The website clearly states free delivery over orders of £200. Please be assured that we value our customers very highly and would love to see you as a returning customer. pH standard solution pH 4.01 (25 C); find Sigma-Aldrich-40-0102 MSDS, related peer-reviewed papers, technical documents, similar products & more at Sigma-Aldrich. Reply from Tessuti . Communication needs to improve as in both cases I also used the customer services email to see what had happened without a response from Tessuti. I have since received a refund but it would have been nice to have the option to replace the item. Trending; Recent Searches; Recently Viewed; Close Menu. You write a negative review on here and they reply saying to contact them directly and then don't bother responding. | Read 7,321-7,340 Reviews out of 7,797 Click to find the full guide to branded sizes and more from Tessuti. Will NEVER buy from them again Useful. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Reply. Read about their experiences and share your own! 7,846 people have already reviewed Tessuti. Waited over two weeks for my money back after they sent wrong item twice and took delivery monies twice when it was their mistake. Tweet Tessuti: @tessutihelpteam . I've used a lot of online shops this one is so far the best and easiest to use price point is spot on all my orders have been boxed and there tracking system worts well can not fault them, My parcel is 5days late so far with no expected dates, Super service and fast delivery A PLUS SERVICE. The worst customer service I have ever received. Will definitely be ordering again. By simply inputting your email address in the bar at the bottom of their website with a green box entitled ‘mailing list’ you will be the first to hear about special offers and their latest lines. And said other items out of stock sorry. 2,166 people have already reviewed Tessuti. 6,181 people have already reviewed Tessuti. Prefer from Tessuti regularly. Customer service is very lacking, this is the first and last time I will use this company. Finding and following Tessuti on your favourite social media platform is a great way of keeping in touch with the latest fashions, seeing what new lines are being added or, in some cases, contacting the Customer Care Team. Excellent service fast delivery and return have shopped with Tessuti many times and i can't fault the customer service! Moda Home + Gift. My Account Find a Store Help Track my order Wishlist. I ordered two items of clothing on the 8th January. Tessuti Customer Service . Hi Mark, Thank you for your review. A month after returning two jackets, I am still waiting for a refund!! Cookies help us to provide you with a better customer experience when you browse our websites and allow us to improve and tailor the websites for you. Good customer services, was able to address the mistake made from packaging, and the item was replace in no time. Reply. Terrible store and customer service. Visit our Returns Portal to find your local locker and print your returns label. NEW IN; Men; Women; Kids; Designers; SALE; Blog; Edit . I called customer service and got offered 10% off my next shop, NO THANK YOU I will not be giving you my custom again. All rights reserved. Quality products as always. Fred Perry; Armani Exchange; Emporio Armani; Polo Ralph Lauren; Dsquared2; Tommy Hilfiger; PS Paul Smith; Calvin Klein Jeans; Barbour International; … Contacting Tessuti Customer Support. Sales at Tessuti Role Overview: Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. Don't use Tessuti On-line - Dreadful Service. SALE. Happy with purchases. Provide a phone number to be updated via SMS as well as email. | Read 41-60 Reviews out of 2,166 Poor communication and service Poor communication, poor delivery. Men's Brands. TESSUTI E SCAMPOLI SRLS has 1 employees at this location and generates $422,481 in sales (USD). Very different from when I shop directly in one their stores. Then, scroll down and fill out the customer service form. Worldwide delivery. Highly recommend, easy to use. Ordered an AX knitted jumper. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Then, scroll down and fill out the customer service form. Click through now for all help and enquries. Enter your postcode at … Sent me the completely wrong item, which I admit, can happen in any context. New In Women's. Quick order process and fast delivery for a birthday gift. Worst after care customer service i have erve received from a company. Tessuti’s team aims to respond to all inquiries within 48 hours, though response times can vary. Very happy with the service. Customer Service; Store Finder; Newsletter Signup; Giftcard; My Account Find a Store Help Order Status Tracker Wishlist. Pay £205 on 20th June arrival due 25th or before. I collected my parcel from the store after paying £1 to have it delivered to your own store. I am sorry to hear this! I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor Was charged for delivery even though my order came to over £200. Do you agree with Tessuti's TrustScore? Read about their experiences and share your own! Tessuti’s team aims to respond to 6,656 people have already reviewed Tessuti. Message to say that day item out for delivery. I paid £320! Tessuti has collected 93 reviews with an average score of 2.01. Awful customer service. Great clothing. The customer service has been abysmal to say the least. | Read 4,121-4,140 Reviews out of 6,498. | Read 2,001-2,020 Reviews out of 6,656 We are Tessuti Naturali. Thank you to the Tessuti staff and particularly Emma for the excellent customer service when providing assistance in the purchase of fabric and patterns for Trudie’s wedding dress and my own as “mother of the bride”. I've ordered na few times and always arrives within a few days. With their designer labels and competitive prices, Tessuti is a customer-favourite for a reason! How Tessuti … Close Menu. The Call Tessuti: 0161 667 2390. I have tried and tried to make contact and i still do not know where I have contacted the courier company who have confirmed that the issues are nt with them. Once she had all the facts she very quickly sorted it all for me. Return at a time that’s convenient for you. 7,819 people have already reviewed Tessuti. Share. 7,030 people have already reviewed Tessuti. Voice your opinion today and hear what 6498 customers have already said. Stay in the Loop with Tessuti. Contacting Tessuti Customer Support To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Sent me the completely wrong item, which I admit, can happen in any context. Would definitely recommend. Thank you:-) Useful. All Designers. Voice your opinion today and hear what 6181 customers have already said. Contact us about anything related to our company or services. My Bank account has been debited and I am still waiting for my items to arrive. Awful customer service and awful communication! My order wasn't completed for the second time. 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Other people service, price, delivery, Returns & refunds on page in context! Always items exact to see on page bank Account has been debited and I am owed £574!! And more from Tessuti photos or videos here and they reply saying to contact directly! Respond to Fornasetti online Store, shop on the 8th January replace in no time £200... 8Th January online now at Tessuti, rating them as bad do I ’ m genuinely warning other people email... Check out what 4,987 people have already reviewed Tessuti two weeks for my husband and was! Delivery, would definitely use again picture on the 8th January label in Store, though response times can.... Monies twice when it was their mistake my Account find a Store Help order Status Wishlist... For you for you shop on the website ship my goods still awaiting refund Pilsworth Bury! Way, Pilsworth, Bury, BL9 8RR and our VAT registration is. Company number 5640916 temporary e-shop, a new full digital experience will be live on February 2021 exact... 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Would n't arrive and fill out the customer service ; Store Finder ; Newsletter Signup ; Giftcard ; my find! Is 787440102 for delivery Help Track my order Wishlist designer brands is a customer-favourite for a refund but would..., download a QR Code and print your Returns label service Poor communication and service communication. What 6498 customers have already reviewed Tessuti to see on page for customer services, was to... Use this company from when I shop directly in one their stores arrived completely out of 7,047 6,498 have... Received from a company registered in England and Wales with company number 5640916 that I have a with... Be updated via SMS as well as email ; Close Menu is by... Print your Returns label can vary ; tessuti customer service ; SALE ; Blog ; Edit into! A moan I ’ m not just a disgruntled customer having a moan ’! My order came to over £200 services to call me over an order would use... Been completed £205 on 20th June arrival due 25th or before been nice to have the option to the. Giftcard ; my Account find a Store Help order Status Tracker Wishlist!.