Elements of this website are protected by trade dress and other laws and may not be copied or imitated, in whole or in part. When i had serivce before i never had any issues, Will work out bill pay, Veronica spiller, Super nice call center staff, Most staff work very hard, Cons: Customer Service: 713-659-2111 or 800-752-8036; Report a Gas Leak: 713-659-2111 or 800-752-8036 Call Before You Dig: 811 Payment Address: CenterPoint Energy, Inc. P.O. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Pay is higher than other customer service positions, school reimbursement, good insurance, 6% 401k Cons No one has your back, management is just focused on sales no matter what, management does not care about agents and has no time for agents, HHRR basically is there to ensure they don’t get sued, management will respond to emails because they are too busy, no growth opportunities. Services provided by the company include Electric Transmission & Distribution, Natural Gas Distribution, Field Services, Interstate Pipelines, and Competitive Natural Gas Sales and Services. If you are looking for an experienced energy provider, Centerpoint Energy is a great choice to make. If you're going to to call an agent at 800-259-5544 be sure to read here for the best way to do it with alternatives and shortcuts. As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas. Unauthorized use of materials contained on this site is expressly prohibited by law and may result in severe civil and criminal penalties. The average CenterPoint Energy salary ranges from approximately $43,332 per year for Customer Service Representative to $120,000 per year for Administrative Assistant. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. You will learn a lot about the gas and electric industry. CenterPoint Energy, Inc. P.O. As far as we can tell, Centerpoint Energy has call center locations in Texas and you can call during their open hours Mon-Fri 7am-7pm EST. CenterPoint Energy is one the companies in the Houston area that offers decent pay for Customer Service Positions. Call Centerpoint Energy customer service at 800-427-7142 to report a power outage, electricity-related emergency, or you witness a dangerous situation involving power lines (a tree branch too close to a electric line). Box 4567, 1111 Louisiana Street, Houston, Texas, 77210-4981, USA. Initial CenterPoint Energy complaints should be directed to their team directly. The algorithm is subject to change in future. Tons of great salary information on Indeed.com Please keep sharing your experiences so we can continue to improve this free resource. I forgot to pay my bill. My Account. Promotes and sells Home Service Plus (HSP) products and services, billing options and other utility services utilizing solution based customer service approach. Management was very helpful when needed, and always knowledgeable about job task and company policies. 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